Privacy Policy & Data Protection

1. 100% Exclusive Data Ownership & Tenant Isolation

2. Fleet Telemetry & GPS Tracking Data

Real-time OpenStreetMap vehicle coordinates, odometer readings, engine telemetry, and geofence events are collected solely to power internal dispatch operations, electronic proof of delivery (e-POD), and official regulatory compliance (such as the Saudi Transport General Authority TGA / Wasl platform). GPS telemetry is isolated to your organization's encrypted tenant schema and is never exposed publicly.

3. Tax & E-Invoicing Data Protection (ZATCA, UAE FTA & Pakistan Bilty)

Corporate Tax Registration Numbers (TRN / VAT IDs), customer invoices, and cryptographic XML payloads for Saudi ZATCA Phase 1 & Phase 2 Fatoora, UAE Federal Tax Authority (FTA) 5% VAT, and Pakistani Goods Bilty records are generated and processed with strict end-to-end cryptographic integrity. Signing certificates and private keys remain segregated within your secure workspace.

4. Security, AES-256 Encryption & Disaster Recovery

All multi-tenant and dedicated production database instances enforce AES-256 encryption at rest and TLS 1.3 cryptographic transport across all API, web, and mobile app interactions. Continuous automated database snapshots guarantee 100% point-in-time recovery without risk of data loss.

5. Role-Based Access Control (RBAC) & Local Depot Privacy

Within your Fleetravity instance, granular Role-Based Access Control ensures that local depot managers, dispatchers, drivers, and accountants only view data relevant to their specific station. When operating in Local Depot Autonomous Mode during network outages, cached data on local edge hardware is stored in encrypted SQLite buffers.

6. Privacy Inquiries, Data Export & Account Deletion

Fleet administrators may request a full export of all consignment logs, accounting sheets, and customer records at any time. For compliance inquiries or data subject requests, contact our privacy desk: